Master Confrontation

Leadership & Management Career Coach, Introvert Whisperer

If you’re a leader or intend to be, you will have to do things to step out of your comfort zone. It’s part of the job.

Confronting peers, subordinates and even the boss (at times) when results aren’t matching plan expectations must take place to steer things back to where they need to be. If you avoid it, you are knowingly allowing the business to drive over the metaphorical cliff. It’s a poor business practice.

Granted confrontation feels so uncomfortable that the majority of people avoid it altogether. Of course, we know stories of the ugly side of confrontation when a leader has allowed the situation to fester to an ugly, emotional rampage. Even though this type of tirade may make the point for course correction, it’s damaging and dysfunctional. No one wins.

What’s the solution? Read more…


4 Ways to See Your Library from a Patron’s Perspective

As a librarian who interacts daily with other library staff, it’s easy to forget how our users may view the library. Our patrons may not know where to locate items in our collection or how many ite…

Source: 4 Ways to See Your Library from a Patron’s Perspective

There Are Only 4 Types Of Career Problems

by J.T. O’Donnell


CREDIT: Getty Images

Several times a day, the phone rings at our company with people calling to discuss their career problems. We get ten times as many emails each day from people writing in about their career problems. By phone or by email, they always start with, “I need to explain my story, it’s pretty complex…” And yet, here’s what they have in common:

  • All of them are experiencing a crisis of confidence.
  • They’re all frustrated and unhappy.
  • Each has a detailed account of what has led them to their current situation.
  • AND, every single one is also making the same (false) assumption about their situation.

It’s Not Rocket Science, You Shouldn’t Treat It That Way

Over 15 years ago, I started studying and working with people who felt unsatisfied in their careers. I’m a logic girl. I like process. I went to school for engineering. I decided to set out to build a system for finding greater career satisfaction. To do that, I realized I needed to be able to diagnose each person’s situation so a plan could be put in place. To the untrained ear, it might sound like each person has a highly complex career problem on their hands. But, after listening to a large quantity of career stories, I noticed they all fell into four categories. No matter what the complexity of the circumstances surrounding their particular career problem, it still boiled down to one of these four major challenges. Read more…

What You Need To Know About Digital Applications As Part Of Your Job Search

Jessica Holbrook Hernandez October 11, 2016

Tablet Computer. Business Woman Using Digital Tablet Computer Pc

If you are like many of my clients, you have already found yourself frustrated when filling out digital applications online. Simply trying to make your way through the maze of a company’s applicant tracking system just to upload your resume can seem like an endless Odyssey that Homer himself might tell of. As with my clients, I advise you not to focus too much effort on applying online as this is just a snapshot in the overall album of your job search. With knowledge comes power. The following information will empower you when it comes to ATS so you can put your best foot forward when applying online.

Related: 3 Ways To Get Your Resume Past The ATS

What Is ATS?

The Applicant Tracking System is software that allows businesses and recruiting companies to centralize their efforts in recruiting and managing employees. For employers, there are several benefits to this type of technology including its ability to collect and sort data. In addition, companies can offer existing employees internal opportunities before searching externally for qualified candidates. Government regulations are becoming ever more stringent about protecting personal data, and ATS software can often meet or exceed the security threshold for businesses and organizations.

Read more…

Know Bad Career Advice When You Hear It

by Robin Camarote

 Author, “Own It: Drive Your Career to a Place of Happiness and Success”

Generic advice often leads to more frustration than happiness


CREDIT: Getty Images

Sometimes you immediately know when you’re getting bad advice. A coworker recently told me that right before her college graduation a family friend advised her to just get a good job- regardless of whether or not she enjoyed the work. He went on to say that she should work for ten years then quit and do something she loved. In the same conversation, someone else piped up and shared that he was cautioned to stay away from women because they ruin everything. They both laughed because they were able to know bad advice when you hear it.

But there are a couple of pithy pieces of professional advice that are better off on a poster then put into practice. Knowing the caveats and limitations of these good-sounding but ultimately bad pieces of career advice can save you time and frustration as you pursue your career.

  • Follow your passion. Unless your passion is project scheduling and detailed meeting notes, don’t let your passion be the sole arbiter in deciding what’s next in your career. The chances of making a decent living are slim, and the likelihood of realizing you don’t like your passion as much as you though are high. Instead, save time to pursue your passion on the side, and bring all of that positive energy to the other things you do.
  • Focus on one thing. Unless you’re a linebacker a week before the big game, you have many interests. You want to earn a living, build a reputation for doing great work, inspire others, and maybe save homeless dogs while having time to read, paint, run, and drink great coffee. Doing a bunch of different things makes life interesting. Instead of looking for one singular focus in your life or career, embrace the variety of things you’re interested in. Just avoid multi-tasking — it doesn’t work. From hour to hour in your day, do one thing at a time. Read more…