Why attitude is more important than IQ by Travis Bradberry, LinkedIn

Why Attitude Is More Important Than IQ
Dr. Travis Bradberry

Coauthor Emotional Intelligence 2.0 & President at TalentSmart

Why Attitude Is More Important Than IQ

Psychologist Carol Dweck has spent her entire career studying attitude and performance, and her latest study shows that your attitude is a better predictor of your success than your IQ.

Dweck found that people’s core attitudes fall into one of two categories: a fixed mindset or a growth mindset.

With a fixed mindset, you believe you are who you are and you cannot change. This creates problems when you’re challenged because anything that appears to be more than you can handle is bound to make you feel hopeless and overwhelmed.  Read more….

Library Superbosses Lead By Creating Careers | Leading from the Library

Steven BellIt makes sense. Great bosses create workplaces where staff want to be. Lousy bosses make staff miserable so they quit and go elsewhere and try to recover. What exactly does a superboss do?

Have you ever known a superboss? A superboss is more than just a good leader who runs the type of library where staff members want to work and community members want to be. A superboss creates a library legacy primarily through two actions: First, there is a unique ability to identify top talent, staff members who exhibit tremendous potential to do great things. Second, there is leader development at a high level that produces a next generation of library leaders who go out and do great things on their own. To be a superboss means putting the future career success of the library’s executive team or unit heads ahead of one’s own selfish desires to keep subordinates under control and in place. The superboss takes pride in knowing she has given staff opportunities for leadership development, and may be sorry to see good people go on to new jobs but does so knowing they deserve their chance to take the reins and deliver on their own library leadership vision.

FINDING THE SUPERBOSSES

Superboss is hardly the term I would have come up with for the type of leader described above. I might go with the familiar “remarkable leader,” but perhaps there needs to be a more distinctive way to describe a leader who is particularly skilled at developing staff, or whose track record demonstrates an ability to produce subordinates who go out and do great things on their own. A good case is made for the superboss in Sydney Finklestein’s article “Jon Stewart, Superboss.” Finkelstein became interested in the track records of leaders who could be linked to the rise of an industry’s top leaders. He did this by examining fields where the top 50 most prominent or influential individuals could be connected back to one or two leaders who had employed a disproportionate share of those 50. He came up with a group of superbosses across industries and found that “although their personalities varied, these bosses all demonstrated an unusual, even legendary ability to develop the best talent in their industries.” These superbosses are a diverse group, from Lorne Michaels and Oprah Winfrey in entertainment, to Ralph Lauren in fashion, and Bill Walsh in professional sports. One individual in particular has a truly impressive track record.

LAUNCHING CAREERS AND LOVING IT  Read more…

Why Leaders Can’t Afford to Overlook Rudeness at Work

Heather R. Huhman Contributor Career and Workplace Expert; Founder and President, Come Recommended

August 31, 2015

Anger, gossip and irresponsibility are the sorts of behaviors that come to mind when we think about a toxic workplace, but a new study reveals another behavior leaders should beware of: rudeness.

Rude behavior is contagious and can spread quickly throughout the workplace, according to the study published in the Journal of Applied Psychology in June. The study found impolite interactions cause employees to perceive rudeness in later interactions, which often results in impolite retaliation.

Leaders shouldn’t tolerate this kind of harmful behavior — it’s not something that can be swept under the rug. Here are some ways to address rudeness in the workplace, before it spreads:

1. Set and maintain expectations.

One of the most important employee needs is clear expectations. If there aren’t any established boundaries and expectations, employees don’t have a guideline to follow.

“Great managers don’t just tell employees what’s expected of them and leave it at that; instead, they frequently talk with employees about their responsibilities and progress. They don’t save those critical conversations for once-a-year performance reviews,” states an article published in Gallup’s Business Journal in April.

Establish expectations through frequent conversations with employees. Don’t not just meet monthly or quarterly. Keep a positive tone and address examples of what employees already do well. When gray areas are uncovered, address them by collaborating with employees to determine a set rule.

Related: How the Epidemic of Bad Behavior Affects Your Business

Read more: http://www.entrepreneur.com/article/250005

Image credit: Marie Richie | Flickr

I Didn’t Become a Mentor to Make Others More Like Me

In this series, professionals thank those who helped them reach where they are today. Read the posts here, then write your own. Use #ThankYourMentor and @mention your mentor when sharing.

Suze Orman

Television host, author, motivational speaker, producer

Too many people try to be great at a lot of stuff. The key to success? Do what you do better than anyone else can possibly do it. Then just do that ONE thing. Whatever you do has to relate to just that ONE thing.

A true powerhouse such as Jillian Michaels does not really need to be mentored — she just needed a sounding board for her already great ideas. Her problem was too many great ideas all going in different directions.

Read more….

17 Simple Habits That Make You Look More Professional

IMAGE: Getty Images
Unprofessional? Here are the behaviors that send the opposite, more positive message.

(A quick note before we get started. I wrote the following in response to reader feedback to another column: 10 Bad Habits That Make You Look Really Unprofessional. This post is the counterpoint to that one.)

Here’s a story from about 15 years ago. I was traveling from Seattle to Yakima for work, flying in a tiny commercial turboprop. There were only 10 or 12 passengers, and the cockpit was separated by a curtain rather than a door. We flew through the Cascade mountains in really rough weather, and the captain — a pilot in his early 20s — pulled the curtain aside.

“The tower is saying it’s our choice to continue to Yakima or turn around,” he yelled over the din of the engines, “But I think we’re gonna give it a try.”

What’s wrong with this picture, right? “I think” and “Give it a try” are pretty much the last things you want to hear a commercial airline pilot say, especially in a bad storm. My fellow passengers nearly revolted. The pilot quickly changed course (both literally and figuratively), and we flew back to Seattle.

I’ve told that story a few times over the years, usually for laughs. But remember: It wasn’t the storm or the tiny plane or the air traffic control’s apparent laissez-fair attitude that freaked us passengers out. It’s that the pilot’s attitude made him seem totally unprofessional — and we all lost confidence in him.

Here are a few of the attributes you can demonstrate to make yourself seem more professional. I’m not saying they’re easy, but they are pretty simple. (Keep in mind, nobody demonstrates them all constantly. You’re only human. Just try to be the best human you can.)

1. Confidence

This was the biggest problem with the pilot’s performance that day. Confidence without the ability to back it up is useless, but if you’re truly competent, own it. Read more…