Google can’t compete with a skilled librarian steeped in information technology

I think of my job as very much going to the root of librarianship, which is facilitating learning … and creating community. The main difference is that I (and my library) are moving well beyond just books, as are many other libraries.” — Mikael Jacobsen

 

“I think of my job as very much going to the root of librarianship, which is facilitating learning … and creating community. The main difference is that I (and my library) are moving well beyond just books, as are many other libraries.” — Mikael Jacobsen

In the six months Mikael Jacobsen has worked as learning experiences manager at the Skokie Public Library, his days have come to include everything from teaching classes to producing movies and offering information about Microsoft Office products. He oversees the library’s digital media lab, coordinates its digital literacy offerings and introduces ideas in hands-on learning for non-traditional items, such as video cameras patrons can check out.

On top of that, Jacobsen oversees the library’s computer areas and study rooms and helps patrons find materials and research any given topic.

“I think of my job as very much going to the root of librarianship, which is facilitating learning,” said Jacobsen, 38, who earned a Masters of Library and Information Science from Dominican University in 2008. “We are facilitating learning and creating community. The main difference is that I (and my library) are moving well beyond just books, as are many other libraries.” Read more…

Library Community Member’s Quality of Life Bill of Rights

Library Community Member’s Quality of Life Bill of Rights.

There are times when I wish our library building and equipment could provide a better user experience simply by virtue of consistently and successfully delivering on the most basic set of user expectations. The building is past its prime, gets heavy use and as much as we’d want it to always meet those expectations we occasionally fall short – and we do our best to remedy what we don’t get right. What are those basic user expectations? I refer to it as the library “quality of life.” That’s the term the director at a previous place of work used, and I always thought it aptly described that most basic services that we needed to consistently deliver with high quality – and certainly free of breakage. Read more….

 

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