Master Confrontation

Leadership & Management Career Coach, Introvert Whisperer

If you’re a leader or intend to be, you will have to do things to step out of your comfort zone. It’s part of the job.

Confronting peers, subordinates and even the boss (at times) when results aren’t matching plan expectations must take place to steer things back to where they need to be. If you avoid it, you are knowingly allowing the business to drive over the metaphorical cliff. It’s a poor business practice.

Granted confrontation feels so uncomfortable that the majority of people avoid it altogether. Of course, we know stories of the ugly side of confrontation when a leader has allowed the situation to fester to an ugly, emotional rampage. Even though this type of tirade may make the point for course correction, it’s damaging and dysfunctional. No one wins.

What’s the solution? Read more…