Trouble at the office: When to go to HR, and when not

By Suzanne Lucas MoneyWatch February 3, 2014, 8:28 AM

I get a number of emails from people who have problems at work, go to HR and end up worse off than they were previously. Why is that? Shouldn’t HR step in and fix problems?

Yes, and no. There are times you should absolutely ask and expect HR to help you out, but there are other times when going to HR may not be your best move. Here are some guidelines to help you decide:
When you must go to HR
  • If there is illegal conduct with respect to how you are being treated in the workplace.  If your manager is discriminating against you because of your race or national origin or some other protected area — you should go to HR and file an official complaint. HR is legally bound to investigate the situation. If your complaint is found to be valid, they are required to act. If you do have such a complaint to make, don’t do it casually. Write it up and send it in an email, copying your home email address, with the subject line “Formal Complaint of Sexual Harassment,” (or whatever your complaint is).
  • If you want to take advantage of a government protection. For example, if you’ve just been diagnosed with cancer, you’ll want protection from the Family Medical Leave Act, and you should go to HR to take care of the paperwork. If you have a disability and need accommodations, you need to formally request the accommodation from your Human Resources department. Your manager will be involved, but HR will know what to do and how to do it.
  • If you notice anything else illegal going on. Health and safety violations? Regulatory violations? HR isn’t necessarily the right place to go, but they will know what you should do. They will also know how to document and get your complaint pushed to the top. Lots of companies have anonymous hotlines for things like this, but if your company doesn’t, and you don’t know who to speak to, come to HR.
  • You have a problem with or question about your company-provided health insurance. HR manages those plans. We have contacts and can sometimes fix things. Come, we’ll help. Read more…
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The 11 Biggest Mistakes Older Job Hunters Make – Forbes

Joe Raedle/Getty Images

Guess what? Older workers get jobs. It might take a little more time for a myriad of reasons from your salary demands to your own lack of imagination about the kind of work you’re applying for, but employers really aren’t out to shun workers over 50.

They do want grown-ups in the shop. We tend to be loyal, even-keeled, reliable. We bring intangibles to the workplace from experience to a vast network of connections. These are not something the whippersnapper cohort can even dream to do at this stage in their lives. Read more…

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MarketMeSuite – MarketMeSuite 17 LinkedIn Profile Must Haves [infographic]

This year has been a big one for LinkedIn. With new features like the Creative Portfolio Display, you now have the ability to visually showcase your professional portfolio. But before diving any deeper with the latest add-ons, does your LinkedIn profile have all the elements that will help you rise to the top? MarketMeSuite teamed up with Maximize Social Business.com’s Neal Schaffer to bring you this new infographic with all the tips you need to elevate your LinkedIn profile: 17 LinkedIn Profile Must-Haves!  Everyone can use great tips, so please share the LinkedIn love!

LinkedIn infographic

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How to Build Effective Online Learning Communities – Edudemic – Edudemic

There is ample research to show that a community based education model can greatly enhance the learning capabilities of its members.  Moreover, learning is inherently a communal activity, which is perfectly exemplified by the classroom setup, where a group of students interact amongst themselves and with the faculty. Transpose this behavior to the world of internet and we have what we call online learning communities.

What is an Online Community?

An online community is a group of people united by similar interests and purpose using the virtual medium to interact with each other. These are communities first, online second. In the real world also, whether it is due to a particular geographic area where one resides or professional space where one works, we all, voluntarily or involuntarily, are a part of one or the other community.  When these real world communities use internet as a medium to connect with each other, communicate, work together and pursue some common interests over the course of time they take shape of online communities.

online learning communitiesLearning, Meet Community

A community that has collaborative learning as its primary purpose and uses internet as a medium to achieve the same can be referred to as online learning community.   There has been growing buzz about the impact and benefits of building online learning communities, and particularly, the last few years have seen a tremendous growth in the number of such communities. The increasing clout of social networking, greater internet penetration and easily available computing technology can be held responsible for this proliferation. Although online education itself is not an entirely new phenomenon, dating back to the times when even internet didn’t existed, large scale online community building started with the Web 2.0 era in the last decade.

 

Networking Rules for Job-seekers: the Good, the Bad and the Almost Perfect | LinkedIn

Networking Rules for Job-seekers: the Good, the Bad and the Almost Perfect

Lou Adler

Lou Adler

CEO, best-selling author, created Performance-based Hiring. Recent book: The Essential Guide for Hiring & Getting Hired

Networking is about meeting people you know who can vouch for your past performance and connect you with people you don’t know.

After writing The Best Job-hunting Secrets of All Time, and reading the comments, I can safely conclude that 20% of job-seekers find networking necessary, appropriate, and comfortable. Another 20% find it necessary, but uncomfortable. The rest are either not doing it, or doing it wrong. (Note: I’ll be hosting a job-seeker webcast on Oct 10th discussing this and related topics.)

As many of you know I wrote a book, The Essential Guide for Hiring & Getting Hired, attempting to describe the hiring process from all perspectives: job-seekers (active and passive), recruiters (the good and bad), and hiring managers (the fully- and not-so-fully engaged). One theme of the book was to suggest that job-seekers need to take matters into their own hands when they find companies, recruiters or hiring managers using some flawed hiring process. The techniques in the book will not help you get a job you don’t deserve; they will only help you get one you do.

 

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